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Warminster Town Council: Delivering a brighter, greener future for all

Accessibility Statement

This accessibility statement applies to

This website is run by Warminster Town Council. We want as many people as possible to be able to use this website. 

For example, that means you should be able to: 

  • change colours, contrast levels and fonts
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

You can access a complete list of all pages contained in the website, easily navigable with keyboard and screen readers, on the Sitemap Index here.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not yet fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window
  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • some of our online forms are difficult to navigate using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 3 days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact: The Town Clerk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us here

Technical information about this website’s accessibility

Warminster Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to ‘the non-compliances’, ‘the exemptions’ or ‘the non-compliances and exemptions’ listed below.

Non-accessible content

Non-compliance with the accessibility regulations:

  • Meeting Minutes section
  • Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). 
  • We plan to add text alternatives for all images by September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.

Disproportionate burden

We have not yet identified anything as a disproportionate burden under the terms of the legislation.

Navigation and accessing information

  • There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).
  • It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.
  • It’s not possible for users to change text size without some of the content overlapping.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

Our forms are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. 

We will make another assessment when the supplier contract is up for renewal, likely to be in [rough timing].

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

For example, we do not plan to fix PDFs or other documents (published before 23 September 2018 — unless users need them to use a service).

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Our accessibility roadmap shows how and when we target to improve accessibility on this website: 

Phase 1: September to October 2020

  • Higher contrast text and colours 
  • Alt text added for all images
  • Add Bypass / Skip for easy access to conent on all pages 
  • Keyboard navigation for main menu 
  • Keyboard navigation for content areas
  • Keyboard navigation for cascading content areas (clubs / links etc) 
  • Replace graphical “Text Titles” 
  • Check consistency of all <H1> and <H2> tags for ease of navigation
  • Mark up forms / data tables with labels
  • Mark up important info sections

Phase 2: November 2020 to December 2021

  • Main Menu redesign – replace images and make fully accessible
  • Resizable Top image banner for site to shrink to mobile screens
  • Width of pages to be made responsive / fluid and to allow 300% zoom in without the text spilling off the screen 
  • Meeting and minutes system updated to be more deeply accessible
  • Home Page – accessible info panels
  • Implement “Active focus’ feature

Phase 3: Early 2022

  • Check WAVE compliancy (with disabled CSS)
  • Full audit of website to identify remaining issues

Preparation of this accessibility statement

This statement was prepared on 17th September 2020. It was last reviewed on 17th September 2020.

This website was last tested on 14th January 2021. The test was carried out by DesignerMark.

We used official guideleines on best practice to review and test each page.

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